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Author: Simon Meyer, Managing Director of Aviation Solutions

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Whether it’s in an airport, a cruise terminal or any other hub with large customer volumes, driving operational excellence and increasing commercial benefits can be accomplished via the accurate measurement of the passenger journey.

 

While there are several different journey measurement options available, not all of these are accurate, suited to the transport environment or provide any meaningful insight into understanding customers.

 

In this report, Simon Meyer, Managing Director at Human Recognition Systems, discusses passenger journey measurement systems and sheds light on how this data can provide these organisations with the power of accurate information planning and enable them to reap the commercial benefits.