Air travel and the aviation industry are changing. Worldwide passenger numbers are predicted to double to 5.9 billion by 2030 and economic activity supported by aviation is forecast to more than triple to $6.9 trillion. As airports set out their plans for expansion in order to meet rising passenger numbers and to capitalise on the growing retail opportunity this presents, competition within the industry is fierce.
Against this backdrop, passengers are becoming increasingly savvy. As well as looking for the best possible service and deals from airlines, they are looking for a faster, simpler and more personalised service from airports. With over 20 international airports in the UK alone, passengers are able to shop around and make choices about which airport best suits their needs.
Learn how to differentiate your airport from the competition to:
- Increase operational efficiencies
- Maximise retail revenues
- Improve passenger experience
- Increase security effectiveness.
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